Payment should be quick after confirming the transaction to redeem your REWARD points for $REWARD token, but it is dependent on network speeds. Wait at least 10 minutes. If your $REWARD token has not been received in your wallet (we recommend MetaMask):
1) Refresh the My Dashboard interface on our site and check that your REWARD points have been reduced to 0. If it is not 0, please try redeeming your points again.
2) If your redeem REWARD points shows as 0, check your wallet addresses network activity. www.basescan.org will show all transactions for your wallet. Find the correct transaction.
3) If you're having issues, please contact support@rewardable.app and provide your username and wallet address. Please include your transaction link if possible.